I’m the account holder in our house. Any time I have to phone you get asked for this password. It was set up over 16 years ago and I simply can’t remember it. Obviously it would be easier to have it to hand. Does anyone know how I can get this. I could phone and ask but obviously I’d get asked for a letter from my password which I don’t have.
Thanks. I will give it a miss. Last time I called it took absolutely ages to get a reply. I was hoping someone from Customer Services sees this on here and sends me something by email or post or DM. I will just wait until next time I call them and remember to ask them.