2 weeks ago
Like other posters my brown cable box outside is damaged and open to the elements. There doesn't seem to be anywhere to report this in the VM site. I would like to get this fixed before problems develop.
Welcome to the forum page and thanks for posting this on here. Sorry to hear you're having some issues with your box.
Have you got a picture of your box so we can have a look at the damage 🙂
Sasha - Forum Team
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a week ago
How do I post a picture?
Thanks for coming back to us.
I've booked in a visit for the omnibox for you. You can track this here
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My cable box was repaired yesterday, many thanks for the support. Only took the engineer a few minutes. Looks respectable again.
Thank you for coming back to us with this update!
We're glad to hear that this issue is now resolved and that you're happy with the outcome. 🙂
Please let us know if there's anything else we can do to help.