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Outdoor box

Missing 

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Re: Outdoor box

Thank you for your post Mckay122 and welcome to our community.

 

Could you please elaborate on your query for us? 

Is this in regards to your omnibox at the outside of your property which connects the line to your internal wiring? 

Is this in regards to one of our cabinets on the street nearby your property?

 

Let us know and we'll be happy to help. 

 

Thank you, Emily.

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Re: Outdoor box

Hi there sorry no it the brown box outside atttached to my house cable are lying out as box lid has blown off 

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Re: Outdoor box

Thanks for letting us know McKay122,

 

If the cables are detached, this will go without saying that you're services will be disconnected. Do you have any idea how this may have happened?

 

If the wires are disconnected, then an engineer will be required to come out and fix the issue.

 

Let us know so we can arrange a tech visit for you if needed,

 

Beth

 

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Re: Outdoor box

Wires still attached 

box has never been. Loses properly since it was connected always fallen off, obviously bn loose and strong wind the other night it’s came off and blown away

can you arrange for it to be fixed pls

sont like the cables being pair to the weather and it won’t sit in box without cover 

thank you x

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Re: Outdoor box

Okay, no worries. I'll send you over a PM which you'll find located in the top right hand corner of the page so a tech visit can be arranged for you.

 

Beth

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Re: Outdoor box

When ? 

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