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Ordered upgrade to 1gb last week following email offer - no sign of it or any correspondence of new modem

nholman
Tuning in

Hi

IM hoping someone from Virgin can help. Got an email offer last week to upgrade to 1GB broadband for £8 which i followed through with. Got the contract emailed to me and confirmed. 

However this was last week. Checked my account have no pending orders. Have had no contact from virgin about a new modem being sent because ill need it seeing as i have the superhub3. 

Nick

My Broadband Ping - SH3 Modem Mode
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