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bencourt85
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Order confirmation

Hi,

 

I have signed up for an 18 month contract with Virgin and authorised a Direct Debit, but I have received no confirmation email or communication of any kind.

 

When should I expect this?

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Christy_D
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Re: Order confirmation

Hi there

Happy to check this over for you

I will send a private message as I will need to take some personal details regarding this

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


bencourt85
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Re: Order confirmation

That's fine
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KM44
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Re: Order confirmation

Did this get sorted for you?

Just curious as I have tried to contact Virgin media about this same matter numerous times and have actually got through to about 7 different people. Each of them just end up not responding to my last message. 

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VM-Jon
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Re: Order confirmation

Hi,
I have responded by PM. Please accept my apologies for the delay but the forum isnt manned 24/7. We get an awful lot of requests and it can take some time to work through them.

I have updated you privatley and we will get you connected on time, please don't worry.
Jon

Here to help! I'm an install manager helping out whilst working from home. Find out more


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