Where is the online chat option? I need to check the installation date of my broadband and am absolutely unable to get through to anyone over the phone.
My name is Daniel_B from virgin media.
Sorry to hear you have been having trouble with the website. I should be able to give you the infomation you need without going through live chat.
Would you be okay to communicate via private message?
Here to help! I'm a technician helping out whilst working from home. Find out more
Yes, let's communicate through private chat. I have a few questions which I like to raise.