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Online chat?

Where is the online chat option? I need to check the installation date of my broadband and am absolutely unable to get through to anyone over the phone.

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Re: Online chat?

Hello Plumtree2,

My name is Daniel_B from virgin media.

Sorry to hear you have been having trouble with the website. I should be able to give you the infomation you need without going through live chat.

Would you be okay to communicate via private message?

Kind Regards

Daniel B


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Online chat?

Hello Daniel,

 

Yes, let's communicate through private chat. I have a few questions which I like to raise.

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