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On a rolling 30 day but was going to change to a 18 month contract

icelolly2
Joining in

On a rolling 30 day but was going to change to a 18 month contract but am unhappy about the EDC (early disconnection charge) if I move home. I was told that if the new place is not serviced by VM then there is no EDC charge but when I asked if this is in the contract anywhere I was told that it isn't. So really there is no proof if that happens I may be liable to pay the full contract charge. Also not sure if during the contract can VM increase the price.

1 REPLY 1

Matthew_ML
Forum Team
Forum Team

Hey iceolly2, thank you for reaching out  and a warm welcome to the community. This is stated in our terms and conditions which you can find here.

All we would need is proof this house isn't serviceable its as easy as that.

Prices go up every year with inflation either way and sometimes discount codes do come to an end. Cheers 

Matt - Forum Team


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