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Old customers

thelion
Dialled in

Can someone explain why when a new customers deal is finished they still pay less than me take my package they pay £15 less 🤔 

Ps I got a email reducing my package to £75 if take out new contract but here's the best thing at the end of the contract VM want to put it up to £120  per month they're having  a laugh 😂 I'm sure new customers can get the full monty for that unlimited everything 😀 

2 REPLIES 2

Joseph_B
Forum Team (Retired)
Forum Team (Retired)

Hey @thelion,

Sorry to hear you feel this way, when you come to the end of your contract the price will go up as the discounts have since expired, we would then go about sorting out a new package for you at a price we have available, if you do want to look at changing your package you can do so via our website here.

Joe

vmrunreliable
Superfast

I can explain.

It's because you'll likely have a moan on this forum, then do nothing else about it.