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aid3
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Old cables trip hazard

Hi - my neighbour and I have old VM grey boxes installed between terraced property (few feet) but it goes overground in an alley near the street and is a serious trip hazard. We are not VM customers - but her junction box is now hanging down in the street (footpath) - who can come to properly tidy this up? We want it left so it can still be used but it needs sorting as years old. Thanks

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Tom_F
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Re: Old cables trip hazard

Hi aid3 thanks for getting in touch. 

 

Sorry to hear about the problematic junction box/cabling. Would it be possible to post some pictures to give us a better idea of the issue?

 

Tom

 

 

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aid3
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Re: Old cables trip hazard

Tom

thanks quick reply- we have put tape over cables and tied box to post.7508F5FB-50DB-482B-AC8F-DC71BA57AAE2.jpegE71D5BA2-6727-4A59-A85F-D5A7DA87350D.jpegE635A25A-6870-45B0-A56F-BE97FE7A106F.jpeg41FF222C-0A67-4F14-8CA0-301F79F35755.jpeg

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Tom_F
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Re: Old cables trip hazard

Thanks for getting back to us with the images - I see where you're coming from they could definitely use tidying up. I'll get in touch via PM so we can confirm some details and help further - just look out for the purple envelope. 

 

Tom

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Tom_F
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Re: Old cables trip hazard

Hi @aid3, I've had an update from the teams in the area and hopefully this is sorted now?

 

If we can help with anything else please let us know.

 

Tom

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aid3
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Re: Old cables trip hazard

Tom

yes they have been and sorted it all out. Great job- many thanks being so quick to sort out

Aidan

Tom_F
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Re: Old cables trip hazard

That's great thanks for getting back to us Aidan if we can help with anything else please let us know.

 

Tom 

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