Hi - my neighbour and I have old VM grey boxes installed between terraced property (few feet) but it goes overground in an alley near the street and is a serious trip hazard. We are not VM customers - but her junction box is now hanging down in the street (footpath) - who can come to properly tidy this up? We want it left so it can still be used but it needs sorting as years old. Thanks
Thanks for getting back to us with the images - I see where you're coming from they could definitely use tidying up. I'll get in touch via PM so we can confirm some details and help further - just look out for the purple envelope.