Menu
Reply
andycuno
  • 3
  • 0
  • 0
Joining in
238 Views
Message 1 of 3
Flag for a moderator

Old bill

Hi, I noticed on my credit score that I have a couple of debts with defaults from a few years back with Virgin ( a TV debt and a Mobile debt) I have spoke to the payments and they are saying they can’t see anything on their systems! 
I really want to get this sorted now I’m in a better position to do so but don’t know where to go now! 
many help would be appreciated! 

I now have a new account with Virgin Media  (Internet only) but just want to clear my old account. 

0 Kudos
Reply
andycuno
  • 3
  • 0
  • 0
Joining in
227 Views
Message 2 of 3
Flag for a moderator

Outstanding balance

Hi, I noticed on my credit score that I have a couple of debts with defaults from a few years back with Virgin ( a TV debt and a Mobile debt) I have spoke to the payments and they are saying they can’t see anything on their systems! 
I really want to get this sorted now I’m in a better position to do so but don’t know where to go now! 

 

I now have an account with Virgin Media for Internet only but it must be an old account I owe money for.
many help would be appreciated! 

0 Kudos
Reply
Martin_N
  • 5.6K
  • 234
  • 322
Forum Team
Forum Team
183 Views
Message 3 of 3
Flag for a moderator

Re: Old bill

Hi andycuno,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about this showing on your credit score. 

 

What I will do is private message you so we can look into this. 

 

^Martin

0 Kudos
Reply