3 weeks ago
I have received a cheque from an account - from the Virgin Media payments limited team, in Bradford. No contact number advised.
My name is now changed and my bank confirms the payer is to re-issue me a new cheque with my correct name on it.
Please advise who I can contact for a new cheque sent out in my correct name?
2 weeks ago
Thanks for your post and for reaching out to the Community Forums, scroucher,
Sorry to hear that you have not been able to cash your cheque. Our records show that you were able to get this addressed with our phone team You can also find out here what you can do to have your name updated: https://www.virginmedia.com/help/virgin-media-account-change-name