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swyllie
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Old account - cheque in wrong name

Hi forum team,

I have received a cheque from you relating to an old account which is now closed.  The name on the cheque is my maiden name however I need it to be changed to my married name to be able to pay it into my bank.  Can you please let me know if you are able to help me get the cheque re-issued to me in the correct name.

 

Many thanks in advance.

 

 

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Ramon_F
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Re: Old account - cheque in wrong name

Hello swyllie, 

 

Thank you for your post, I have attempted to call you on your landline this morning but there was no answer.

 

Can you please reply with the best contact number and time to call do discuss and resolve this matter for your.

 

Thank you

 

Ramon

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swyllie
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Re: Old account - cheque in wrong name

Hi Ramon

 

Can you please call on the number you called today. Please call between 9am and 11am tomorrow (Monday) morning.

 

Thank you

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Ramon_F
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Re: Old account - cheque in wrong name

Hello, 

 

We have been trying to contact you again today but have had no answer.

 

can you please let me know if there is a convenient time over the weekend between 08:00 - 18:00.

 

Thank you

 

Ramon

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swyllie
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Re: Old account - cheque in wrong name

Hi Ramon

Anytime today before 1800 suits me. 

Thanks 

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