on 13-03-2023 07:37
What do I do with my old virgin boxes and router
on 13-03-2023 12:01
Hu @Badas66
Welcome to the community forums.
If you have disconnected a service or have equipment that needs to be sent back to us, we do normally send out equipment returns packaging 10 days after the disconnection of that service, if you have not received this, you can order your own returns packaging or print your own returns label here if needed.
Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).