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Old NTL customer base account

PaulPursglove
Joining in

I am an old NTL customer with an NTL base account and virginmedia E-mail boxes.  I wish to arrange an Engineer to re-route my phone to the modem, but the help line needs to send a message to my account mobile phone.  The only phone I have on the base account is the land line.  No box to add a mobile number.
Since it is not possible to speak directly to anyone or E-mail anyone for help, how do I proceed?
The only other solution seems to be, to change providers at this stage.

10 REPLIES 10

Akua_A
Forum Team
Forum Team

In this case, please let us know if you need any further help and we will be happy to assist.

Thanks,

Akua_A
Forum Team

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