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candice265
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Old Account - Cheque received

I recently had an old account closed on Virgin Media and received a cheque for outstanding balances. The cheque is in my maiden name, the bank wont accept this cheque even with proof of marriage. How can i get a new cheque with the correct name.

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Chris_W1
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Re: Old Account - Cheque received

Hi Candice165, thanks for the message and welcome to the forums. I am sorry to hear that the cheque has come in the wrong name. I will send you a private message to get some details. Chris 

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Chris_W1
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Re: Old Account - Cheque received

Hi candice265, thanks for the messages over PM, we are glad to see that this is on the way to becoming resolved, please let us know if you have any issues and have a good day. Chris

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