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Sareena
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Notifying us of end of contract

Dear all,

I heard that if we opt out of Marketing when we take a new contract, then we DO NOT get a reminder just before our contract ends ( in 18 months) 

(Therefore it automatically increases in price.)

 Is this True.  BT  never sent me any reminder letters, and they said it's because I opted out of Marketing and all the companies do this !!!! Is this true with Virgin Media

Thankyou Sareena

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japitts
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Re: Notifying us of end of contract

I'm unsure if that's true - others probably will.

You can check your discount end-dates anytime, by loading your contract within "my Virgin Media" and looking at the bottom where your discounts/promotions are listed.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Megan_L
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Re: Notifying us of end of contract

Hi Sareena, 

Thanks for your post on the forums, it is a very good question you've asked!

As the end of notification letter isn't regarding marketing, it will not be stopped if you opt out. 

Thanks,

Megan_L