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Not working, no income, cant afford package

Tried to contact the customer support to reduce my package as im not working due to corona virus, have very little income now.  Left a VM twice and had no call back, now all my channels are off.

Anyone know who I can speak to to try and resolve this?

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Re: Not working, no income, cant afford package

Hello steviewilson

Sorry to hear this has happened 

I am happy to look if there is anything that can be done

I hate to say this but as a Forum Team we don't have much say with financial issues 

I Will need to send you a private message to pass security first though 
If you are happy to go ahead with this just check the purple envelope top right of your screen 
Speak soon 
Gareth_L

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