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mhinchun
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Not recieving Virgin Media account verification email

Hi

I made a new My Virgin Media account but I did not receive any email to "confirm the account".  How can I request the system to send me a email again? I've checked my spam/junk folders and tried to resend the email verification and still got nothing. Any help appreciated thanks

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Zak_M
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Re: Not recieving Virgin Media account verification email

Good morning @mhinchun 

 

Welcome to the forums and thank you for taking the time to post.

 

I am sorry to hear that you have had some issues registering your my virgin media account. 

 

I can take a look into this for you,  I will pop you over a PM so that I can get some account information.

 

Kind regards,

Zak_M 

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