I haven't received a welcome email with my account details and this is stopping me from booking an engineer to fit box for the internet. I am worried it won't be done before Christmas and we will be left without WIFI over Christmas. I am struggling to contact Virgin Media.
Anyone else with this issue?
Thanks for posting, welcome to both Virgin Media and the community.
Sorry to hear you've not received the welcome mail.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill