I signed up for a new broadband package back in August and was promised a £75 amazon voucher which I have still not received. A cursory search of the forums seems to suggest this is not an isolated problem. Can a member of staff get in touch to resolve this quickly please?
A warm welcome to our Community Forum nsoper and thanks for posting.
Sorry you're still waiting for your Amazon voucher, can I ask whether the offer was from Virgin Media or via a third party? If it's from ourselves, please see this link for more information about our voucher offers which gives more details on the criteria and contact information for our partner who helps look after the reward.