Thanks for taking the time to contact us via the forums in regards to your package and recent correspondence, we're her to help and welcome you to community.
It's been a few days since your post, we're really busy but working hard to get to all customers as quickly as possible and we appreciate your patience during this time. Have you been able to speak to the team in regards to this offer since the email was received?
If so, what have they advised? Were they able to apply the offer or you?
Ah okay, sorry for the delays in getting back to you and to hear you have now left davegmon.. Due to this we aren't able to investigate the link issue further I'm afraid. If you were interested in another deal we'd have to advise to speak to our sales team.