I'm not able to register an account with Virgin Media.
I'm trying to register here - https://my.virginmedia.com/create-profile/register
However, I need to have a 9 digit account number. My account, as shown on my monthly statement is 8 digits long. As such, the registration page will not accept my attempt to register.
It maybe because my account was originally a Telewest/Blue Yonder account. It is around 15 years old.
I'm now having broadband issues and am probably missing out on updates through not having an account.
Any help registering would be appreciated.
Just checking this....let you know shortly
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