Hi please can Virgin Media fix a very noisy manhole cover in Lewis Grove, SE13 Lewisham, next to Santander bank. It has been letting out a racket for over six months. Lewisham council have reported it several times to VM who have done nothing to fix it. It is a busy bus lane so buses go over it every few seconds day and night and it is driving people who live nearby crazy!
It’s on the road but it’s not the one in your photo. It is near the junction with Mercia Grove.
This manhole has been noisy on and off for many years and has been repaired by Virgin Media before. There was a Virgin engineer down the manhole a few weeks ago when work was being done on a nearby cabinet in Mercia Grove.
’CATV’ is printed on the cover, which is also printed on the cover next to VM’s cabinet in Mercia Grove.
Hi, could you let me know when this is scheduled for repair?
The racket made by this manhole is getting unbearable. It’s frustrating that Virgin Media have known about this for over six months and not made any attempt to fix it. I’m sure if this was outside your chief executive’s home it would have been fixed a long time ago.
how have they known about it for over 6 months? you only reported it at the end of July. however, a noise manhole is unlikely to be a priority job, and it may involve needing permits from the council for a road closure for the works to be carried out - those tend to not happen quickly.