Please can someone help ASAP getting a loose, rattling and noisy manhole cover fixed? It's directly in front of our house and makes loads of noise as vehicles travel over it, which is very often!
Go to Answer
Thank you for getting in touch.
We would love to see what we can do to help you, are you able to upload a picture of the manhole you're referring too on this thread please?
Look forward to hearing from you,
Found this answer helpful? Share it!
Put the photo into paint and reduce it size by 50% (in pixels) and then save it and upload it
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.
Click to learn more about VIP
Use Kudos to say thanks
Mark as Helpful Answer if I've helped
Thank you providing us with a photo.
I'm not sure if this is one of ours, what I will do is report this to the relevant team and ask them to confirm whether it is ours, if it is we will get someone out ASAP to get this resolved!
I will need the details of the location, I wouldn't ask you to share your address publicly so I have sent you you a PM, please reply when you can 🙂
Thanks Hetty - I've sent you the address on PM. We're sure it's Virgin's because Thames Water and Openreach have been out and confirmed it's not theirs and that it is Virgin's.
Thank you for your PM, James.
I have assigned this over to the relevant team to resolve, I'll let you know if I get any updates 🙂
All the best,
No problem 🙂
I'm afraid I wouldn't be able to advise on any timescales just now, but as soon as I get a response from our team I'll be sure to let you know.