cancel
Showing results for 
Search instead for 
Did you mean: 

No welcome email

Calroy
Joining in

Despite being assured twice now that I will recieve welcome email I haven't. I have been assured that they have corrected the email which sales person entered incorrectly, but still no email. All I need is my account number and location ID then I can do the rest myself

1 REPLY 1

John_GS
Forum Team
Forum Team

Good morning @Calroy 

Thanks for posting. Welcome back to the community and indeed Virgin Media 🙂

Apologies you've not received the welcome mail.

I'll pop you a PM over now.

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill