No welcome email

[JaydenD]

I ordered my broadband kit and everything is working fine but haven't had any emails, so can't set up an account

[Vikki_M]

Hi JaydenD

Thank you for your post and welcome to our community.

I am sorry to hear that.

I will send you a private message so we can check we have the correct contact information for you.

Please look out for the purple envelope in the top right of the page and pop back to me when you can.