Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
487 Views
Message 1 of 4
Flag for a moderator

No welcome email

Hi, I ordered a package a few weeks back which was installed at the beginning of the month. All seems to be working fine so far but I have never received the welcome email with account number and area code to allow the account to be created online and in the app. Can this be resent?

0 Kudos
Reply
Highlighted
  • 1.09K
  • 56
  • 119
Forum Team
Forum Team
472 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: No welcome email

Hi dcwg85

 

Welcome to our community.  Thanks for posting on our forum.

 

To be able to action your request I am going to send you a private message.  Please look out for the purple envelope in the top right of the screen.

 

I look forward to helping you.

 

Lee_R

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Joining in
431 Views
Message 3 of 4
Flag for a moderator

Re: No welcome email

Thanks for the response although I still haven’t received any private message????

0 Kudos
Reply
Highlighted
  • 925
  • 56
  • 122
Forum Team
Forum Team
426 Views
Message 4 of 4
Flag for a moderator

Re: No welcome email

Hi dcwg85, 

 

Sorry for the delay, I will send you a PM now. My colleague had to come off the forums yesterday but I will pick it up for them 🙂

 

Like he said above, just look out for the purple envelope.

 

Speak soon!

 

Megan_L

0 Kudos
Reply