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No welcome Email

Bowale
Joining in

I switched to Virgin Media and Broadband TV over a month ago now. Have the box installed and everything but I have still not received any welcome email. Do other people have this issue as well ?

1 REPLY 1

Paul_DN
Forum Team
Forum Team

Hi Bowale,

Thank you for reaching out to us in our community and welcome both here and to Virgin Media, sorry to hear you haven't received a welcome Email, this is something I can help you with, it may be due to your Email address taken incorrectly, I will send you an invite into a private chat, look out for the white envelope to accept.

regards

Paul.