on 14-10-2022 11:16
Hi, i got a problem and hope someone could help me, I placed an order for broadband only 6/10/2022, i received email with pre contract documents and also information that my delivery will be 12/10/2022 - till today didn’t get no router, no confirmation, tracking and I don’t know how to contact someone about this matter? Can anyone help please?
on 14-10-2022 11:34
Hi @Agatka96
Thank you for reaching out to us here, welcome to the community.
Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.
Thank you
Jon