Hi, I am looking for a member of Virgin Media to contact me to get my online account and email address completely deleted with Virgin Media please. I have phoned twice, tried a live webchat and also sent a complaint all of which have ignored my request. Trying this forum in the hope I might get somewhere, thank you
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Hi ChrisD5, thanks for the message and sorry to hear that you are having issues with the email.
From what you have said it sounds like the email still exists on a former account.
Can you confirm if you are looking at the email and online to be deleted or is this to be transferred to a new account number?