Hello,
I have started as early as 9am today with virgin- the reason was to upgrade my service. during ongoing chat which i was disconnected few times, moved to different services, i even decided to leave virgin due to disrespectful service.
the only thing i wanted was to upgrade my current account and remove a sim card.
seems impossible.
it is 1:37pm and i am still waiting for a respond on chat. last message i heard was at 12:36 saying that i will be moved to a different person.
what is happening with virgin? i have been with you for years but never faced such a disrespectful service!