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djk110
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No one answers the phone

I have been trying for a number of weeks to cancel my contract due to continuing price increases. 

Using the Covid excuse you are now ripping me off.

Tried a new approach and called to buy a new mobile and got an answer. I was passed to attentions but no one answered.

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John_GS
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Re: No one answers the phone

Hi djk110

 

Thanks for posting and welcome to the community. 

 

I am sorry for the delayed reply. I can see from checking the system that you've spoke to the team since posting and everything is resolved.

 

Let me know if you need further assistance.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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