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stevcoll67
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No free Amazon prime

Please can somebody within virgin media sort out my lack of free Amazon prime part of my contract signed in August. I am led to believe that someone should send me a code. A virgin media employee asked for my account details and has not got back to me. I have logged complaints and no reply. Yet I have been sent out surveys on how the complaint was handled . The other option was a credit note for which I would now rather have then I could purchase Amazon myself for a year . Football on Amazon this week I won’t get to watch it . Customer service ??

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58smithy
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Re: No free Amazon prime

I took Amazon Prime recently. For free deliveries mainly.  It includes Music and videos also.  I accessed the Video options on my V6 box as follows:

channel 205 - red button 

a code will appear 

login to your Amazon account and use that code to register your tv.  

Log out of Amazon

go to 205 and red button should bring up the Amazon Prime Video options.

Any other devices or tv do the same to register them.  On my account only one device can access at a time (unless I pay more).

 

 

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