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hy12
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No confirmation email

I set up an account for student wifi over the phone earlier and was given an account number and area code but I have no received a confirmation email. I am concerned about this as I set it up over the phone and gave my details. 

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Yakidd91
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Re: No confirmation email

It's worth checking your junk/spam folder for the email.

You can always contact customer services and confirm that an account has been set up with them.

03454541111

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Kath_F
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Re: No confirmation email

Hi hy12, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm really sorry to hear that you have not yet received your welcome email. I can certainly take a look at things for you. 

In order to help I will need some information from you to locate the account. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.


Thanks,

Kath_F
Forum Team



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