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No confirmation email after order

Luca_dR
Joining in

on ‎11-09-2023 10:23

Hi there,

I placed an order for a vm500 broadband package. I have the pre contract documents but would like to confirm my order has actually been placed. 

Thanks

Luca

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2 REPLIES 2

VM-Jon
Problem sorter

on ‎11-09-2023 19:27

Thank you for reaching out to us here, welcome to the community.

I am more than happy to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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Lee_R
Forum Team
Forum Team

on ‎12-09-2023 08:24

Hi @Luca_dR thanks for posting and welcome to the community.

As I cannot tell if you've received my colleague's private message, I am also going to send you one. Please keep an eye on your inbox in the top right of your screen. 

Regards

Lee_R

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