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No account number

Joining in

Hi there, I also have the same problem

I haven't received any bills, and i never got a welcome email. The only payment that has been made is a £25 deposit via direct debit and that does not have an account number on it either.

I've checked my emails and i've checked the spam folder, the email is not their either. 

Please help


- Sirat


Forum Team
Forum Team

Hello Sirat,


Sorry to hear you too are still awaiting account details since signing up, we appreciate the confusion this can cause and you raising this via the forums.


We're happy to help with this and I will send you a Private Message to get some more details from you to assist. Check the envelope in the top right of the forum when signed in for the message.