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No Netflix Again - Repeated Activation Errors

JonnyG14
Dialled in

on ‎30-10-2023 13:57

Once again I am unable to activate Netflix on my new subscription.  The same thing happened with my initial subscription.  My new package still includes Netflix Standard but on both the emails I have recieved I just get and error and am unable to get Netflix.  As I am payng monthly for this I would appreciate a solution.  Please get in touch via PM.  Thanks 

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3 REPLIES 3

JonnyG14
Dialled in

on ‎30-10-2023 13:58

Every attempt I get thisEvery attempt I get this

 

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JonnyG14
Dialled in

on ‎30-10-2023 14:00

You were never able to activate it on my initial subscription so hoping you can find a solution this time.  Please see Compalint Ref  C-301023653.  Thanks

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JonnyG14
Dialled in

on ‎30-10-2023 14:37

Finally resolved this on my third attempt going through the Virginmedia Entertainment Box on my Virginmedia account.  Phew !  

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