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No Installation Date Confirmation

Joining in

I ordered a router on 1st September and was sent pre-contract documents and a provisional installation date of 5th September, saying that date would be confirmed, but I received no confirmation and haven’t received the router.


Problem sorter

Hi @TheCardyMan 

Thank you for reaching out to us here, welcome to the community.

I am sorry to hear that you haven’t received full details of your order, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you


Here to help! I'm an install manager helping out whilst working from home. Find out more