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No Account Number

Joining in

I am having the same issue. Please help as I have no account number.

many thanks


Forum Team
Forum Team

Hi Oscarf2004,

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you've not yet received a welcome pack so are unsure of your account number.

This isn't something we can give you via the Community however what I can do is check your email address to ensure it's correct and arrange for a copy of your contract to be sent to you which will display your account number.

In order to do that I will need to confirm some information with you to pass security. I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊


Forum Team

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