New service area

[jordanecooper]

Hi my area isn’t current connected to virgin media network however we had a leaflet through saying they are bringing there services too us, how long does this take as I’m out of contract in about 28-29 days so need to sign up to something NE22 bedlington

[Steven_L]

Hey @jordanecooper,

Welcome back to the community and thanks for taking the time to post.

I would be happy to take a further look into this for you and see if I can give you more information about the service availability in your area but would need to confirm a few details via private message, please look out for my message and we can get started.

Regards,
Steven_L

[Steven_L]

Ok no problem @jordanecooper.

Please let me know if you need any further assistance.

Regards,

Steven_L

[jordanecooper]

Hi are you able to confirm what I’ve been told and when I will be able to sign a contract as you have offers on atm? Thanks

[Steven_L]

Unfortunately, I wouldn't be able to confirm, what you have been told as you dont have an account with us at the moment, there wouldn't be anywhere for the information to be stored on our system.

Regards,

Steven_L

[jordanecooper]

Am I only able to set up an account once services are possible? If so no problem 

[Steven_L]

Yes @jordanecooper, our systems will only let you set up an account, when the services are available in your area.

Regards,

Steven_L