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annasaspanner
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New router

4 weeks ago

I need to order a new router as the router for the internet in this hmo property is so old and the internet keeps dropping out but I can’t get through on ten phones and can’t find where to order new equipment on line!? Please help as tenants are going mad !

anna 

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apcyberax
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Re: New router

4 weeks ago

you need to report the fault. If a new router is needed it will be replaced free of charge.
Ask the account holder to report any problems and VM will book an engineer if needed

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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