forumarchive,nothingtosee,
Menu
Reply
annasaspanner
  • 1
  • 0
  • 0
Joining in
70 Views
Message 1 of 2
Flag for a moderator

New router

I need to order a new router as the router for the internet in this hmo property is so old and the internet keeps dropping out but I can’t get through on ten phones and can’t find where to order new equipment on line!? Please help as tenants are going mad !

anna 

0 Kudos
Reply
apcyberax
  • 33.37K
  • 1.87K
  • 5.93K
Very Insightful Person
Very Insightful Person
62 Views
Message 2 of 2
Flag for a moderator

Re: New router

you need to report the fault. If a new router is needed it will be replaced free of charge.
Ask the account holder to report any problems and VM will book an engineer if needed

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply