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drbobsevilweb
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New order confirmation hasn't turned up

on ‎13-02-2023 14:42

I ordered Virgin Media for a family member on the 09/02/2023 and no further confirmation has been sent to them, would it be possible to get this looked into?

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VM-Jon
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Re: New order confirmation hasn't turned up

on ‎13-02-2023 16:30

HI @drbobsevilweb 

Thank you for reaching out to us here, welcome to the community.

Please accept our apologies for the difficulties you are having, I would like to take a look at this for you and see what I can do to help. In order to do so I will need a little bit more detail so I will send you a private message.

Thank you

Jon


Here to help! I'm an install manager helping out whilst working from home. Find out more


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