Hi, ive noticed £50 has gone out of my account direct debit for the first bill payment i was wondering how does £50 billing credit work as assumed it would pay for the first payment. any help would be appriciated
Thanks for using the forums to get this issue with your bill looked into, I am sorry if this has been causing some frustration. I would be more than happy to look into this for you.
Do you have access to your online bills on your Online Account? If yes, you can check the items in the online bill as some of the aspects could be installation and activation fees between £30 & £35 charges. Please have a look and let me know what you find 🙂