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Mcluskey88
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New contract agreement

Afternoon

I agreed a new deal yesterday with the retention / disconnection team and still waiting on e-mail conformation that i was advised i would get, do any you guys know if usually takes a few days to come thru?

 

Kind regards

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Re: New contract agreement

Hi Mcluskey88,

 

Thanks for posting, have you received this email? 

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Mcluskey88
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Re: New contract agreement

No, I never, I had to recontact VM and the account wasnt processed correctly, it now has been thanks. 

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Re: New contract agreement

My apologies but glad all sorted 🙂

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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