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New brown box needed outside

Hi Virgin,

My brown box outside is damaged and the wires are exposed. I don't want to leave them like this and risk doing more damage to my services if they get wet or chewed by an animal 🙂

How can I get a replacement box please?

Thanks,

Steve

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Re: New brown box needed outside

Hello, if you can send me a private message with your account number and are code/postcode and i will look into this for you

To send a PRIVATE MESSAGE please hold over my name until the option send message pops up.

Zoe

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: New brown box needed outside

Hi Zoe. I sent a message but haven't heard back? Did you receive it?

Thanks, 

Steve

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