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New address

I transferred my services to a new address and was given a new account number.  Now I can't register that new account on my virgin. I can still log in to my old account number but that is of no use as won't tell me my new bills and such. 

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Re: New address

Hi there @Dave881

 

Cheers for popping along to our Community Forum - I am sorry that you're having some issues with your new MyVirginMedia account. 

 

What happens when you try and register with your new account number - are you getting any error messages? 

 

Let us know how things are since your post and we'll go from there if you still need any help. 

 

Cheers

Katie - Forum Team


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