Hi, I have recently move house and stayed with virgin media but have been given a new account, I need my old email address linked to my new account . I logged on to my virgin media which took me to my old account and said I am no longer with them and I have 90 days to retrieve my emails, I don't wish to change my email address but I can't use this as username for my new account even though my old one is now not in use . any ideas much appreciated thanks.
The Moving House team should be able to do this for you if you call them, or use the web messenger moving-home Click on the red Messuge Us icon on that page. Please note it's not manned 24/7 as phone calls generally take priority.
Or if you wait here for a few days to a week then a member of the Forum Staff may pick this up for you and help.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali