New account online registration using old email address
I am on a new contract, having moved house. The old contract has been disconnected - I can still go in on myvirgin media but it shows as blank. I want to use Myvirgin media like I used to, but when I try to register with my new account, it says that username is taken,
Clearly I don't want to change my email address.
Can I associate my email address with a new account? I am using a personal (non VM) email account.