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New Customer Billing with credit

Hi

I have just received my second month billing. However it doesn't seem to register the £50 credit which has been applied to my account mentioned on my first month Bill.

I got an email saying the bill is £29 however it doesn't seem to mention the £50 credit. Is the credit listed somewhere else on the account or is this an error?

I tried texting the number regarding an issue setting up the mobile account as no details seem to work however haven't' heard back and that was 2 weeks ago...

Can someone advise please?

 

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