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Ajb1975
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New Contract

I negotiated a new contract today due to price increases and affordability. I was told the new price and that it would be for 18 months. I’ve just read my new contract online and I’ve got a discount for 6 months and then for the following 12 months they add on an extra £4. I didn’t agree to this! Can I opt out (14 day cooling off period)? Looks like moving to sky after all. If the price increase wasn’t bad enough being deceived is even worse 😡

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apcyberax
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Message 2 of 7
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Re: New Contract

you can cancel in 14 days. It will revert you to your old contract. you'll sill have to give the required 30 days notice to cancel from then
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Ajb1975
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Re: New Contract

Thank you. Will call tomorrow as I’ve just tried and the lines are closed. 

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Ernie_C
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Re: New Contract

So, you’ve been offered a reasonable discount of £X for 6 months and £(X-4) for a further 12 months.

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Ajb1975
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Re: New Contract

I was told the discount would be for 18 months but on reading the contract online it says the discount is only for 6 months and then it’s an extra £4 per month for the remaining 12 months 

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Ernie_C
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Message 6 of 7
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Re: New Contract

Yes, but what is the initial 6 month discount?

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Ajb1975
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Re: New Contract

£8

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